Went back after a year, after having the most amazing and friendly service to get my brakes done. Even better than the last time. They officially have my loyalty as a customer!
Amazing and friendly service. Very trustworthy. Love the free loaner car! We drive from the westside of Madison to get our vehicle serviced here.
These guys ran like a well oiled machine! Clean, friendly and fast. I will totally be using them in the future!
The people are friendly & the mechanics are trustworthy & honest. I never feel taken advantage of. They do excellent work.
It was all good...the pre-work intro, the short and patient, the wrap-up with payment, pleasant, delicious cookies- all first-rate. Thanks much.
We are new to McFarland and have been very happy with Tom's. They've helped with oil changes and tires. I'd recommend them to anyone looking for a reputable company.
I'd like to take this time to share my experience with tom's auto service. My service was very prompt and to the point. They make sure that you get the very best auto care service for your needs. I would highly recommend them to anyone that's looking for top auto care service. Thank You.
The whole staff at Tom’s always goes above and beyond the rest of the service industry to make sure you leave a happy customer. I have 6 auto repair shops with in 3 miles of my house, I still never hesitate to drive the next town over to Tom’s! 100% the best shop around
Tom's is always great. Knowledgeable, friendly and they always make sure you understand the service you are receiving as well as which items are priority and which can wait. Cary and Meesha(?) are both good to work with
I have been taking my vehicles to Tom's for about 5 years and have always been happy with their service. But today they went way above and beyond. When I went to pick it up after hours I found that my truck had been kept inside until closing. It was still warm inside. This means a lot to me. I was expecting to sit in a cold truck for 20 minutes while it warmed up, but instead it was a comfortable wait while the engine warmed enough to drive. This is an amazingly thoughtful level of service that is rare to find these day. I really appreciate all that you guys do.