Normally extremely detailed. Giving a four this time because I spent over $1500 getting a radiator, brakes and rotars fixed and also an oil change. When I drove the vehicle the next day, the air on the back tire was low. This should have been something checked automatically as the pressure gauge was on the dashboard. Besides they didn't rotate the tires even though they should have especially since I bought tires from them so they know when it is due.