5

We have been to so many different mechanics as we moved around in IL and WI. None of them have impressed us as much as Tom's Auto Center. I have so many good things to say about them, I don't know where to start. They treat us like longtime friends, and they remember who we are and the details about our cars each time we call. They never make me feel dumb when I ask basic car questions. Their level of customer service is above and beyond. They even treat my kids like special guests. Meesha and Tom also went out of their way to help us learn how to sell our car by owner (we've never done it before). When my car nearly died on the highway, and I called them, Meesha talked me through some basic safety checks and then through all of my options. I was freaking out, and she calmed me down and made me feel like I was bringing my car to a trustworthy friend. I really appreciate they level of safety and precaution during the pandemic. They allow us to pay over the phone or a text-to-pay app, so we can do a contactless drop off and pickup. The staff wears masks, and they sanitized my keys! I could go on and on, but this review is getting long. To sum it up, I'm so glad to have such an exceptional mechanic in our neighborhood.

5

Always top notch communication and service!

5

Great service,the personnel was very helpful and knowledgeable they exceeded my expectations.

We appreciate the kind words, we never get tired of hearing them!

- Tom's Auto Center
5

Great service and thoughtful business.

Thankyou! Enjoy your new tires.

- Tom's Auto Center
5

solid repair place that is local

Thanks for your business!

- Tom's Auto Center
5

Great people and reasonable prices. Excellent in explaining what was wrong with car and providing details. I didn’t need to ask too many questions because it was all explained. They are great. Would recommend to anyone!

5

Everyone at Tom’s Auto are great!

5

Employees at Tom's auto center are very easy to speak with and they give great advice about issues with my car and my husband's truck. We have continued to go to the for service repeatedly even though we now live much farther away.

Thanks for traveling to see us. The best compliment!

- Tom's Auto Center
5

The staff at Tom's has always been amazing. I worked with Meesha on this most recent visit. She is always super friendly, very helpful, explains things well, follows up appropriately and timely and goes out of her way to find various options/solutions at a cost effective solution. She genuinely cares about her customers.

Thank Jeff for the great review. Meesha is truly a gem!

- Tom's Auto Center
5