McFarland Auto Repair

952 reviews
(608) 838-3900
5402 Paulson Road, McFarland, WI 53558
Mon - Fri: 7:30 AM - 5:00 PM
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5

My parents have been taking their cars to Toms since they opened many yrs ago. I stated taking my car a couple of yrs ago when I moved back to McFarland. They are so incredibly thorough and honest and reasonable. They care about their customers getting the most mileage out of their cars as possible. They are not pushy, they just take the time to educate. Today I swung in as I had an under carriage barrier come unhinged over the weekend. I didnt have an appt and they didnt do anything to cause it. Just worn out hinges overtime. They took the time to look at and fixed it without any hesitation and without charge even though I offered to pay. Such friendly professional service. They also offer rides or loaner car so you can get back to your day while they take time To work on your car correctly without feeling rushed. Worth the drive to McFarland!!!

Heather, thank you for this amazing review! Our team at Tom's Automotive is thrilled to hear such positive feedback. We pride ourselves on providing thorough and honest service to all of our customers. It's great to know that you appreciate our commitment to education and going the extra mile. We're glad we could help with your undercarriage barrier, and we're always here to assist you with any car troubles. We look forward to seeing you again soon - happy driving!

- Tom's Auto Center
5

Cody and the crew at TOMS got me in sooner than expected. and completed 3 jobs in one day so i didn't have to wait have to get a rental car. i had a check engine light come on 2 days after service i called Cody, they asked me to bring to shop as soon as i could they checked code and reset it took 20 min to Analize and back on the road. EXCELENT VEHICLE SERVICE. EVEN BETER CUSTMORE SERVICE

Thank you, David, for taking the time to share your positive experience at our shop! We're delighted to hear that Cody and the team provided excellent vehicle and customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

- Tom's Auto Center
5

Great servicelike always!!!

Thank you for the 5-star review, Denny! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, so it's always a pleasure to receive positive feedback like yours. We look forward to serving you again in the future!

- Tom's Auto Center
5

Per usual: Professional, personable and great service.

Thank you for the wonderful review, Edward and Debbie! We are pleased to hear that you continue to have a great experience with us. Providing professional and personable service is what we strive for. We look forward to serving you again soon!

- Tom's Auto Center
5

Always very friendly and professional. I took my car in and had it back within 2 hours. Great service always!

Thank you Aileen for your kind words about our service! We always strive to provide friendly and professional service to our customers. We are thrilled to hear that you had a great experience with us. Thank you for choosing us for your car needs!

- Tom's Auto Center
5

Everyone at Tom's is very friendly. They explain everything in a way I can understand. They always fit me in when I have a problem. I love that they give loaner cars if needed. Would highly recommend them.

Thank you, Sue, for the glowing review! We're thrilled to hear about your excellent experience with us. Providing exceptional customer service and convenient solutions is what we strive for. We appreciate your recommendation and can't wait to assist you again in the future!

- Tom's Auto Center
5

Great job Keeps me updated as to future needs Does what needs to be done

Thanks, Bruce! It's fantastic to hear that you're happy with the service. We strive to provide top-notch care and keep you informed every step of the way. We look forward to serving you again soon.

- Tom's Auto Center
5

They go above and beyond beyond!

We are thrilled to hear that we exceeded your expectations, Angela! Thank you for your kind words. It is our utmost priority to provide exceptional service to all our customers, and we are delighted that you had a positive experience with us. We look forward to serving you again soon!

- Tom's Auto Center
5

Great knowledge and service!

Thank you for the fantastic review, Aaron! We are thrilled to hear that you had a great experience with our team. Providing top-notch service and valuable knowledge is our priority. We look forward to serving you again in the future!

- Tom's Auto Center
5

Honest, knowledgeable, and fair!

Thank you for the glowing review, Kim and Brent! We're delighted to hear that you found our team to be honest, knowledgeable, and fair. We strive to provide top-notch service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out.

- Tom's Auto Center
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