5

I was referred to Tom's Auto since moving to Madison around 3 years ago and have been coming here ever since. They are always kind and take very good care of my car and me. Since I am mechanically compromised I rely on mechanics to keep me safe on the road I appreciate this. They are warm and welcoming and never suggest anything I don't need even if I think I need it. I also receive a print out of the status of my auto and what I may need in the future. I heartily recommend them. In addition the shop and waiting area is clean and comfortable with a lovely restroom the likes of which I have seen only in high quality hair salons. On the whole, you and your car will be very well cared for.

Thank you so much for the kind words and 5-star rating, Susan B! We are thrilled to hear that you have been a loyal customer for the past three years and that you have had positive experiences at our shop. We take pride in providing exceptional service and making our customers feel welcome and comfortable. We are also happy to hear that you appreciate our honest and thorough approach to car maintenance. Thank you for recommending us and we look forward to continuing to take care of you and your car in the future.

- Tom's Auto Center
5

Very satisfied. They worked until a problem was resolved. Had a loaner so my schedule was not inconvenienced. Professional service writers and repairmen. Tom made my car was taken care of to my satisfaction.

5

Always very helpful, the loner cars are a plus . I would like thank Cody for the recommendation on the tires my wife is very happy with then, Thanks.

5

Great service every time! Friendly knowledgeable mechanics. Thanks

5

Very informed, professional staff. Great at what they do!

5

They were very informative and efficient from the time I dropped off my car u til pick up.

5

It’s the only place I’ll take my cars. They do a great inspection and tell you what you might need now or in the near future, but not in a pushy, upsell kind of way. I take both my Toyota and BMW there and can tell you they are way below dealer cost for service and I’ve always had great service and workmanship. Cody and Cary are very knowledgeable and great resources with any questions you have about your vehicle or others.

5

Great work as usual. They have been keeping my family's cars in top condition since the late 80s. I don't go anywhere else.

5

Always a great job. I absolutely trust their work.

5

Everyone I interacted with here was so kind! Larry was the tech I worked with and he was very knowledgeable, professional and kind. They needed to keep my car through the weekend and let me use a loaner car while mine was being repaired at his cost! This is my new go-to mechanic!

Thank you for taking the time to leave us such a positive review, Alicia! We are so glad that you had a great experience at our auto center and with our technician, Larry. Providing exceptional customer service and quality repairs is our top priority, and we are thrilled that we could make the car repair process as easy and convenient for you as possible. We appreciate your trust in us and look forward to being your go-to mechanic in the future. Thank you for your support!

- Tom's Auto Center