My family and I were heading home from vacation when we had a tire blow out. We had our family dog in toe as well. I called Tom’s and Trenton said he could get me back on the road in a couple hours. When we arrived we were met with the friendliest staff I’ve ever encountered from a service provider. They went above and beyond by allowing us to use a loaner car to go get lunch for my hungry family. The dog was allowed to come as well. Larry and Trenton are absolutely outstanding employees. We had the pleasure of meeting tom. Himself as well. He was very friendly to my kids and gave them hot wheels. In a time of extreme stress they made my day unimaginably a million times better!
Grant, hearing how Larry, Trenton, and Tom helped turn such a stressful situation into a positive experience means a lot to us. We're glad the loaner car and welcoming atmosphere made your family, including your dog, feel right at home. Thanks for sharing your story!
- Tom's Auto Center